第二节(共5小题;每小题2.5分,满分12.5分)
阅读下面短文,从短文后的选项中选出可以填入空白处的最
佳选项。选项中有两项为多余选项。
Having a conversation with a colleague or customer who
constantly interrupts you is one of life's most discouraging expe-
riences,and it happens all the time.36
Discourage interruptions before they happen.
If you're about to tell an involved story or make a complex
proposal,you may be able to protect yourself from interruptions
by making that clear up front.37.By letting the other per
son know in advance that the opinion will be heard and valued,
you're encouraging that person to listen carefully to what you're
about to say to provide a worthwhile response.